Privacy Policy

Last updated: 10/4/2026

1. Information We Collect

Guideway Medical Transportation collects information you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Medical appointment details (location, time, healthcare provider)
  • Transportation requirements (wheelchair accessibility, special needs)
  • Payment information

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide transportation services
  • Communicate with you about your rides
  • Process payments
  • Improve our services
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only as necessary:

  • With healthcare providers to coordinate your transportation
  • With payment processors to process transactions
  • When required by law or court order
  • To protect our rights, property, or safety

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. HIPAA Compliance

As a non-emergency medical transportation provider, we are committed to protecting your health information in accordance with applicable healthcare privacy laws. We only collect the minimum information necessary to provide our services and maintain appropriate safeguards.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of non-essential communications

7. Cookies and Tracking

Our website may use cookies to enhance your experience. You can control cookie settings through your browser preferences. We do not use tracking technologies for advertising purposes.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Information

For questions about this privacy policy or your personal information, please contact us at:

  • Phone: (424) 298-1507
  • Email: guidewaynemt@gmail.com
  • Location: LaVista, Nebraska